Delete your account

You can delete your knock account and its data at any time. Here's how.

In the app

  1. Open knock and go to your profile.
  2. Tap Settings.
  3. Tap Delete account.
  4. Confirm, and it's done straight away.

Without the app

Email support@knockon.online with the mobile number you signed up with. We'll confirm it's you and delete your account within 30 days.

What gets deleted

Your profile, photos, preferences, the messages you sent, and your sign-in details are erased straight away. Messages you received are deleted with the conversation within 90 days.

What we keep

Activity logs that can't identify you, and any records we must keep to handle a safety report or meet a legal duty.